The Amazing Customer Service at Pro Athlete
After the turn of the century, I moved my family to rural Howard County, Missouri to be closer to aging parents so we could better help and serve them. Shortly thereafter,…
Decisiveness, My Favorite CEO Trait
Several years ago, I was working with a young entrepreneur who built a $1.4 million service-based business over a seven-year time period with nothing more than a small loan from…
Succession Planning Can Never Start too Soon
I have probably discussed this elsewhere, but one of the best interviews I’ve ever listened to on exit planning was between Dr. Jeffrey Cornwall and Paula Lovell, Founder and CEO of…
Don’t Make These 3 Critical Mistakes When Selling Your Business
In 2014, I helped one client successfully acquire two small businesses. But in three other cases, the sellers declined the offers I proposed on behalf of my clients. For those…
Controllers, What Happens When You Blow It?
It happens, I get it. Yep, I used to be a controller too, and we all make mistakes. No one is immune from blowing it. Looking back, two situations come…
Ten Lessons The Piano Guys Can Teach Us about Launching a Business
Recently, my oldest son recommended a couple videos to check out knowing I would love the music. He was right. I immediately became a raving fan of The Piano Guys….
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